Privacy Policy

The Horseshoes understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our customers and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Who we are

Our website address is: https://horseshoessilkwilloughby.co.uk.

The Horseshoes

Email address: enquiries@horseshoessilkwilloughby.co.uk

Telephone number: 01529 414092

Postal Address: The Horseshoes, London Road, Silk Willoughby, NG34 8NZ

What personal data we collect and why we collect it

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

We may collect some or all of the following personal data (this may vary according to your relationship with us):

  • Name;
  • Date of birth;
  • Other special dates e.g. birthdays for parties
  • Gender;
  • Address;
  • Email address;
  • Telephone numbers;
  • Payment information;
  • Information about your dietary preferences and interests related to your food & drink purchases and event attendance;
  • Marital status, and other information required by HMRC (employees only)

Cookies

This website uses cookies to record log data. We use both session-based and persistent cookies, dependent upon how you use or interact with this website.

By using this site, you have given us consent to use cookies.

Cookies are small text files sent by us to your computer, or from your computer or mobile device to us each time you visit our website. They are unique to you or your web browser.

Our website uses Google Analytics which relies on cookies to generate more advanced visitor charts and data mining reports. Similarly to our server-based logs, Google Analytics collects anonymous information that will not be used to identify our website visitors. You may opt-out of third party cookies from their website.

Embedded content from other websites and links

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

This website may include relevant hyperlinks to external websites not controlled by The Horseshoes. Whilst all reasonable care has been exercised in selecting and providing any such links, you are advised to exercise caution before clicking any external links. We cannot guarantee the ongoing suitability of external links, nor do we continually verify the safety or security of the contents which may be provided to you. You are advised, therefore, that your use of external links is at your own risk and we cannot be responsible for any damages or consequences caused by your use of them.

Who we share your data with

We will not share any of your data with any third parties for any purposes.

In certain circumstances, we may be legally required to share certain data held by us, which may include your personal data, for example, where we are involved in legal proceedings, where we are complying with legal obligations, a court order, or a governmental authority.

How long we retain your data

We only keep your personal data for as long as we need to in order to use it, and/or for as long as we have your permission to keep it.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Our contact information

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of Paul Steer):

Email address: enquiries@horseshoessilkwilloughby.co.uk

Telephone number: 01529 414092

Postal Address: The Horseshoes, London Road, Silk Willoughby, NG34 8NZ

Additional information

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be made available https://horseshoessilkwilloughby.co.uk/privacy-policy/